Alterations to your order are possible within 24 hours of placement. Please reach out to our customer support team for prompt assistance.

Typically, orders are processed and shipped within 5-7 business days. However, delivery times can vary based on your location and the specific item ordered. You will receive a shipping confirmation with tracking details once your order has been dispatched.

If your package is suspected to be lost, please contact our customer service team with your order number, and we will assist with the investigation. If the package shows "delivered" but you have not received it, it may have been stolen. In such cases, we cannot directly reship the item. We recommend reporting it to your local police department, which will allow us to further track and process the issue.